QB Terms of use

In consideration of participating in group classes, private sessions, small group training, and/or online sessions and specifically by participating in activities including but not limited to Pilates, Banded Workouts, Plyometric Activity, Stretching, Weight Lifting, Barre, HIIT, Reformer and other Pilates apparatus, Circuit Training etc. (collectively, “Activity”) and in using the premises, facilities, and/or equipment, or any other location or venue where Company is providing services, I, the undersigned, (“Participant”) acknowledge and agree as follows:

Acknowledgment of Risk

I acknowledge that there are inherent risks and dangers in participating in the Activity, which include, but are not limited to (i) minor injuries such as scratches, bruises, muscle aches, soreness and sprains; (ii) major injuries such as joint or back injuries, bone breaks, eye injuries or loss of sight, heart attacks and concussions; (iii) catastrophic injuries including paralysis or even death; and (iv) exposure to illness, viral infections, or other diseases, such as COVID-19.

I UNDERSTAND THAT THE DESCRIPTION OF THE RISKS IN THIS AGREEMENT IS NOT COMPLETE.

Voluntary Assumption of Risk
I VOLUNTARILY CHOOSE TO PARTICIPATE AND EXPRESSLY ASSUME ALL RISKS AND DANGERS OF MY

PARTICIPATION IN THE ACTIVITY. I acknowledge and agree that I am responsible for all of my personal belongings and property during the Activity and that the Released Parties are not responsible in any way for such property, whether it is lost, stolen or damaged. I voluntarily agree to expressly assume all risks of injury, financial and physical loss, or death that may result from participating in the Activity, even if the risks are created by the carelessness, negligence or gross negligence of a Released Party or any other third-party.

Release, Waiver, and Indemnity

I hereby release, indemnify and save harmless the Released Parties from any and all responsibility, liability, claims, actions, suits, costs, loss, expenses and damages arising from the Activity to the fullest extent permitted, including financial damages or personal injuries, however caused, including negligence. I further indemnify the Released Parties from any costs or expenses, including legal fees, they may incur as a result of defending any claim made by me or on my behalf. This Release and Waiver shall be effective and binding upon my spouse, children, parents, heirs, next of kin, executors, administrators, successors, assigns and representatives in the event of my death or incapacity. This clause survives indefinitely.

Limitation of Liability

If for any reason, Released Parties are found liable for damages arising directly or indirectly from the Activity, liability will be limited to the greatest extent possible in the governing jurisdiction and in no case exceed any fee I have paid to Company.

Medical Representation

I represent to Company that I have no medical or physical condition that would prevent me from participating in the Activity, have no physical or mental condition that would put me, other participants or Company in any physical or mental danger, and have not been instructed by my physician to abstain from participating in the Activity.

Compliance with Rules

I agree to comply with all stated and customary rules, written terms, posted safety signs, regulations, laws, traffic laws and verbal instructions where the Activity takes place and as provided by Company from time to time. Company is not responsible for any actions or inactions of third-parties while providing the Activity.

No Warranty

Company provides no warranty that the Activity or related services will lead to any specific goals, success or particular results. I acknowledge and agree that the Activity is provided without any express or implied warranties of any kind.

Media Release

I grant to Company an irrevocable, worldwide, perpetual and unrestricted right to use any media, such as photographs, video, audio recordings or social media posts, whether captured by me, Host or third party in relation to the Activity and for any lawful purpose, including in its online or printed advertising or marketing materials and on all social media platforms, with or without reference to me and without further notice, grant of permission or right to any financial compensation.

Privacy Policy

I understand that some of the information provided by me, including, but not limited to, my name, address, date of birth, financial information and health information (“Personal Information”) may be collected and used by the Company, and I consent to the transmission of the Information to Company, Released Parties and/or service providers and authorize Company, Released Parties and/or service providers to record, process and store such Information as necessary for purposes of providing and administering the Activity.

Governing Law and Jurisdiction

This Release and Waiver is governed by and interpreted in accordance with the laws of Ontario and the federal laws of Canada where applicable. Any disputes arising directly or indirectly from this Release and Waiver will be submitted and heard exclusively in the courts of Mississauga, Ontario.

Severability

If any of the provisions of this Release and Waiver are found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not, to the extent permitted by law, in any way be affected and will remain enforceable.

Cancellation Policy etc.

I understand that all Private Sessions, Duet and Semi-Private Sessions are subject to a 24 hour cancellation policy. All Group Mat and Group Circuit Classes are subject to a 12 hour cancellation policy. Any cancellations outside of these periods will result in the session being forfeited from my account or my credit card on file charged for the full amount of the session.

I understand I am responsible for cancelling my group classes via the app/website and by contacting my Instructor directly in the instance of 1:1 sessions.

I understand late admittance of more than 5 minutes to group classes is not permitted and I understand this will result in the loss of my session.

I HAVE READ AND UNDERSTAND THIS RELEASE AND WAIVER AND I AM AWARE THAT BY SIGNING THIS RELEASE AND WAIVER I AM ASSUMING CERTAIN RISKS AND WAIVING CERTAIN LEGAL RIGHTS WHICH I MAY HAVE AGAINST COMPANY.

Privacy policy

Last Updated: December 24th 2025

At Quiet Bodies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard your data, and your rights regarding your information.

Please read this Privacy Policy carefully to understand how we handle your personal information. By using our services or visiting our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

1.1. Contact Information: When you sign up for our services or create an account, we may collect your name, email address, phone number, and physical address.

1.2. Payment Information: If you make payments for our services, we may collect your payment card information, billing address, and other relevant payment details.

1.3. Health and Fitness Data: To provide personalized fitness plans and training, we may collect information related to your health, fitness goals, medical conditions, and workout performance.

1.4. Communications: We may keep records of any communications you have with us, including email and phone correspondence.

1.5. Usage Information: We collect data about your interaction with our website and mobile applications, including your IP address, device information, and browser type.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1. Providing Services: To deliver our fitness and wellness services, including personalized workouts, training plans, and class bookings.

2.2. Communication: To send you important information about our services, updates, promotions, and respond to your inquiries.

2.3. Payment Processing: To process payments and maintain financial records.

2.4. Health and Fitness Analysis: To provide you with personalized fitness recommendations, analyze your progress, and tailor our services to your needs.

2.5. Marketing: To send you information about our services, promotions, and offers. Message and data rates may apply and you may reply STOP to opt-out of  messaging; reply HELP for additional messaging help. Message frequency may vary based on usage.

3. Data Security

We take data security seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

4. Data Sharing

We do not sell or share your personal information with third parties without your explicit consent, except for the following situations:

4.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.

4.2 No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.3. Legal Compliance: We may share your information when required by law, regulation, or legal process.



5. Your Rights

You have the right to:

5.1. Access: Request access to the personal information we hold about you.

5.2. Correction: Request correction of inaccurate or incomplete personal information.

5.3. Deletion: Request the deletion of your personal information.

5.4. Objection: Object to the processing of your personal information for marketing purposes.

5.5. Data Portability: Request the transfer of your personal information to another party.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: hello@quietbodies.com

7. Changes to this Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a prominent notice on our website or via email.

By using our services, you agree to the terms of this Privacy Policy.

Thank you for choosing Quiet Bodies for your Pilates and movement journey. We are committed to safeguarding your privacy and providing exceptional services.

Quiet Bodies Pilates Inc.

Cancellation policy etc.

I understand that all Group Mat and Group Circuit classes are subject to a 12-hour cancellation policy, and all Private Sessions, Duet and Semi-Private Sessions are subject to a 24-hour cancellation policy.. Any cancellations outside of these periods will result in the session being forfeited from your account, or in the case that you do not have any sessions in your account, your credit card on file will be charged for the full amount of the session.

I understand I am responsible for cancelling my group classes via the app/website and by contacting my Instructor directly in the instance of 1:1 sessions.

I understand late admittance is not permitted, and I understand this will result in the loss of my session.

Decorative built-in bookshelf with various plants, books, and ornaments, illuminated by a table lamp, with white cabinets at the bottom.
A beige tote bag with blue printed images of people performing various exercises, lying on a wooden floor with light and shadow patterns.
A spacious, well-lit studio with wooden floors set up for Pilates, with eleven mats aligned in three rows, facing a large decorative bookshelf on the front wall with various decorative items, plants, and books.